About Vision
Computers, Inc.
Vision Computers
was established in 1992 in Georgia.
Business
Orientation
Vision
Computers Inc.’s main business line is computer systems
integration. This involves consulting, system design and implementation
of the specifications as custom built personal computers or servers to
meet clients’requirements. They are marketed and sold under
the Velocity brand line. Since 1992, Vision has been known for its high
quality products and outstanding services in the public sector,
educational institutions, and corporate markets.
Vision Computers is dedicated to creating a quality company
infrastructure to ensure:
- Products and
services meet customer expectations.
- Employees are
continually trained and educated.
- Constant
improvement in our process.
We provide
only the highest quality hardware, components, and services available.
Coupled with our state of- the-art facilities, Vision Computers has
total control of all development and manufacturing efforts, raising the
bar of customer expectation, and producing a consistent, high-quality
product. The computer systems are assembled at the company’s
headquarters facility located in Norcross,GA.The
dedication towards a quality infrastructure in our production area has
provided our customers with consistent product reliability.
Hardware
Services - Integration & Test
Vision
Computers provides and maintains a unique set of work instructions and
documentation for each configuration ordered. This documentation
consists of bill of materials, work instructions, test parameters,
service and warranty requirements, and test results. This assures that
every system shipped under the unique configuration will be consistent,
reducing technical support issues in the field. Every system undergoes
a rigorous, diagnostic test cycle that exercises all component parts of
the system. Test results are maintained as part of a final
documentation package.
Software
Services
Vision
Computers provides software installation of major operating systems and
business software as requested by clients and as agreed in the contract
or purchase terms. All of our products are authentic original copies
provided by their respective manufacturers. An order of multiple
systems requiring identical settings may use another method of software
installation by hard drive duplication. This "imaging" process is done
by utilizing a unit known as Master Drive created by either Vision
Computers and approved by the customer, or by obtaining this Master
Drive from the customer directly, or by directly downloading the latest
revision (or image) directly from a host source.
Shipping&
Delivery
Vision
Computers will provide adequate packaging and shipping of products. If
the customer requires any custom packaging we will provide this as part
of the formal quote. Any special private labeling or silk screening
required by the customer is done on case by case only and requires
advance notice and non-cancellation. The cost for this can be quoted
upon request. Shipments will be made as specified by the customer's
purchase order, or by the best method if none is specified by the
customer.
100% Turn-Key
Manufacturing
The requests
that our clients bring to us are typically very complex, yet can be
produced with consistent quality and in high volume. The system's
components, configuration, and manufacturing instructions are
controlled sets of internal Source Control Document procedures. When
the systems are completed they can be drop shipped to your customer
with the software installed, or sent to your location for final
processing.
Warranty
And Support
Vision
Computers offers tailored services and warranty plans to meet the needs
of our customers. As a standard, all systems built by Vision include in
the purchase price a 1 (One) Year advanced replacement on parts and
depot labor if required. We also provide our customers with access to a
help desk where technicians trained on specific configurations are
ready to assist 7 days a week. Additionally, a proprietary software is
loaded on all systems that allows our technical support staff to
quickly identify the problems via a few key strokes and enable them to
provide a quick and easy fix. As an option (at additional cost) we
provide on-site service technicians based on a variety of support
contracts to ensure PC / Server operation and minimize downtime.
On-site warranty is available in increments of 1, 2 or 3 years. In
certain cases, we also offer on-site services (at additional cost) for
systems that were not built by Vision Computers. Please inquire with
your account representative for more information on this matter. No
matter which plan you choose we guarantee premium service and support.
Additional warranty information is available at our web site (www.visioncomputers.com)
or by calling your account representative.
Certifications
Microsoft OEM System Builder Program
Vision is the
gold member of the Microsoft OEM System builder program provided by
Microsoft. This program helps us to help our customers with a broad
range of business and technical support programs, which include OEM
beta software, support, and training. The OEM program allows us to
provide a value added service with Genuine Microsoft Products like
pointing devices, keyboards, and applications.
Microsoft
Certified Solution Provider (MCSP)
Vision is
recognized as a premier provider for Microsoft-related solutions. As an
MCSP, we can help you install a new network, upgrade your PCs, or
change your company's entire technology framework. Because we are
staffed with Microsoft Certified Professionals with a demonstrated
level of technical expertise, we have the proven ability to deliver the
best possible solutions featuring Microsoft products and beyond.
Microsoft
Certified Academic Reseller
Vision is an
Authorized Reseller for Microsoft Academic products. Through this
program, we offer substantial savings on operating systems and/or
applications software made by Microsoft. This enables education
facilities to provide students at all levels the opportunity to enhance
their learning skills on more powerful PCs that fit their budget.
Intel
Premier Provider (IPP)
As an Intel
Premier Provider, Vision is officially recognized as a reliable source
for advanced technology solutions. To obtain such a high achievement,
we are required to have a full-time Intel-certified staff of
professionals. These experts possess a high level of proficiency in
Intel products and related technology. This expertise translates into a
fully knowledgeable staff that provides you with custom-tailored IT
solutions to meet your specific needs.
Networking
Provider
Adaptec SCSI Solutions Provider
Compaq Authorized Reseller (CAR)
3COM Government Partner
In addition,
Vision Computers employs technicians certified on Sun Microsystems,
Oracle, SAP, Unix and Linux. We offer consultants with a high
degree of expertise in any area of programming, software / hardware
implementation and management / maintenance.
